Deactivate or cancel an Expensify Card

A cardholder or a Domain Admin can cancel an Expensify Card. You may want to cancel a card:

  • To cancel an old Expensify Card after upgrading to the new Expensify Visa® Commercial Card
  • After a fraudulent or suspicious charge
  • After an employee leaves the company

Domain Admins

To cancel an employee’s Expensify Card as a Domain Admin,

  1. Hover over Settings, then click Domains.
  2. Click the name of the domain.
  3. Next to the card, click Terminate.

Cardholders

To cancel an Expensify Card assigned to you,

  1. Hover over Settings, then click Account.
  2. Click the Credit Card Import tab.
  3. Click Cancel next to the card.

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