Enable Global Reimbursements
Enabling global reimbursements allows you to send direct reimbursements to countries worldwide if your company’s bank account is in the US, UK, Canada, Europe, or Australia.
For USD accounts
Before you can complete this process, you must first connect a verified U.S. bank account, and your employees receiving payments from this account must also connect their deposit-only U.S. bank account.
Step 1: Request global reimbursements
Once your verified U.S. bank account has been added and verified, you can request that global reimbursements be enabled on your account.
Step 2: Re-verify the bank account
- Hover over Settings, then click Workspaces.
- Select the workspace.
- Click the Reports tab on the left.
- Ensure that the workspace currency is set to USD.
- Click the Reimbursements tab on the left.
- Ensure that the reimbursement method is set to Direct and that the right bank account is selected.
- Click the Payments tab on the left.
- Click Enable Global Reimbursement next to the bank account.
- Complete the International Reimbursement DocuSign form.
Once the form is complete, it is automatically sent to our Compliance Team for review. Our Support Team will contact you with more details if additional information is required, which may include:
- An authorization letter
- Proof of address and ID for the reimburser and/or company directors
- Independently certified documentation, such as a shareholder agreement from a lawyer, notary, or public accountant if an individual owns more than 25% of the company
For AUD, CAD, GBP, and EUR accounts
Step 1: Add the bank account
- Hover over Settings, then click Workspaces.
- Select the workspace.
- Click the Reports tab on the left.
- Ensure that the selected workspace currency matches your reimbursement bank account currency.
- Click the Reimbursements tab on the left.
- Set the reimbursement method to Direct.
- Click Add Business Bank Account.
- If necessary, click Switch Country to select the correct country if not automatically selected.
- Enter the bank account details, then click Save & Continue.
- Complete the International Reimbursement DocuSign form.
Once the form is complete, it is automatically sent to our Compliance Team for review. Our Support Team will contact you with more details if additional information is required, which may include:
- An authorization letter
- Proof of address and ID for the reimburser and/or company directors
- Independently certified documentation, such as a shareholder agreement from a lawyer, notary, or public accountant if an individual owns more than 25% of the company
FAQ
Can multiple people send reimbursements internationally?
Once your company is authorized to send global payments, the individual who verified the bank account can share it with additional admins on the workspace. This will enable them to be able to send global reimbursements.
How long does it take to verify an account for global payments?
The verification process can take anywhere from a few business days to several weeks depending on the information provided in the DocuSign form, if additional information is required for compliance.
My employee doesn’t have the option to add their non-USD bank account as a deposit account. What should they do?
Have the employee double-check that their default workspace is set as the workspace that’s connected to the bank you’re using to send global payments.
Who is the “Authorized User” and the “User” on the International Reimbursement DocuSign form?
- Authorized User: The person who will process global reimbursements. The Authorized User should be the same person who manages the bank account connection in Expensify.
- User: You can leave this section blank because the “User” is Expensify.
Does Global Reimbursement support Sepa in the EU?
Global Reimbursement uses Sepa B2B to facilitate payments from EU-based accounts. Sepa Core is not supported.
