Update Your Expensify Card Mailing Address

This article explains how to update your mailing address for the Expensify Visa® Commercial Card—whether you simply need to change the address on file or send a new card to the new location.


Update Your Mailing Address Without Replacing Your Card

If your card hasn’t shipped yet and you only need to change the address on file, follow these steps:

  1. Go to Account > Walletfrom the left-hand menu.
  2. Locate your physical card and click Report card lost or damaged.
  3. Choose My card was damaged.
    • Note: Even if you haven’t damaged the card, selecting that option allows you to update your address.
  4. Enter your updated address under Please confirm the mailing address for your new card and click Save.
  5. Instead of clicking Ship new card, click the Back button to save the new address.

Your address is now updated! If the card hasn’t shipped yet, it will automatically be sent to the new address.


Update Mailing Address and Request a New Card

If your card has already shipped to the wrong address, follow these steps to resend it to your updated location:

  1. Go to Account > Wallet from the left-hand menu.
  2. Locate your physical card and click Report card lost or damaged.
  3. Choose I lost my card.
  4. Enter your updated address under Please confirm the mailing address for your new card and click Save.
  5. Update your mailing address and click Deactivate card to complete the card replacement process.

Your new Expensify Visa® Commercial Card will arrive in 3-5 business days.

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