Expensify Travel supports your company’s duty of care obligations by giving admins real-time visibility into employee travel. This helps you respond quickly in emergencies, support travelers in crisis, and fulfill your legal and ethical responsibility to keep employees safe.

How to access Expensify Travel

• In New Expensify: Click the green + button in the bottom-left corner of your screen, then select Book travel.
• In Classic Expensify: Click Travel in the left-hand menu, then select Book or manage travel.

Note: Only Travel admins can access the duty of care and safety tool.

Need to enable travel still? Reach out to your Account Manager or Concierge to schedule a travel demo and get it enabled for your account.

What is duty of care in travel?

In business travel, duty of care refers to a company’s legal and moral obligation to protect employees while they travel for work. This includes minimizing risks, providing timely support, and ensuring safety throughout every trip.

Having a strong travel risk management program can:

• Reduce legal liability for your company
• Enhance employee trust and morale
• Improve response times during emergencies

Live traveler tracking for admins

Travel admins can monitor employee safety in real time using the Duty of Care map:

1. Go to Analytics > Safety > Travelers.
2. View an interactive map with clickable traveler icons that indicate employee locations.
3. Filter by:
   • Location
   • Travel date range

Beneath the map is a detailed table listing:

• Traveler name
• Current trip with link
• Travel locations
• Trip start and end dates
• Contact card with email and phone number

This data helps admins proactively check in on travelers, coordinate assistance during emergencies, and maintain visibility across all active trips.

FAQ

Who can see the Duty of Care traveler map?
Only users with Travel Admin permissions can access the live traveler tracking map and safety analytics.

What happens if a traveler updates their trip or cancels it?
The map and traveler table automatically update to reflect the latest trip details, keeping your safety data accurate and up to date.

Can I use this data to contact travelers directly in an emergency?
Yes. The contact card next to each traveler includes their phone number and email, so you can quickly reach out if needed.

Is the traveler map available on mobile?
Yes. Admins can access the Duty of Care map and all traveler safety data from both web and mobile platforms.