Editing Travel Arrangements

Make changes to your travel bookings directly in Expensify without needing to contact support. You can edit flights, hotels, cars, or rail bookings as long as the travel booking allows it.


How to access the travel tool

  • In New Expensify: Click the green + button in the bottom-left corner of your screen, then select Book travel.
  • In Classic Expensify: Click Travel in the left-hand menu, then select Book or manage travel.

Need to enable travel still? Reach out to your Account Manager or Concierge to schedule a travel demo and get it enabled for your account.


How to edit your travel booking

  1. Go to Trips > My Trips and click on the trip you’d like to update.
  2. In the Trip view, find the booking you want to edit (flight, hotel, car, or rail).
  3. Click the green Modify button.
  4. Select the booking you want to modify.
  5. Make allowed changes, then follow the prompts to confirm the changes.

Depending on the provider, available edits may include:

  • Changing flight times or seats
  • Updating hotel check-in or check-out dates
  • Modifying car pickup or drop-off times
  • Adjusting passenger or loyalty details

If a change cannot be made in product, you’ll be directed to contact support.


What to know about editing bookings

  • There is no fee to make changes yourself in Expensify.
  • If you need help from support, a $25 fee per trip applies.
  • Any change made by support still counts as part of the same trip and does not trigger a new trip fee.
  • If you cancel and re-book a different flight within the same trip, you won’t be charged another booking fee.

Can I make edits directly through the provider?

Yes. For example, you can:

  • Make flight changes directly through the airline
  • Use hotel or car rental websites to update your booking

However, these external changes may not sync back into your Expensify trip, and receipts will not automatically merge unless booked or modified in Expensify.


FAQ

Can I edit my booking without contacting support?

Yes. Most changes can be made directly in Expensify Travel. If a change is unavailable, you can contact support for help.

Will I be charged to edit my booking?

No. You can make edits yourself for free. If support helps, a $25 fee applies per trip.

Can I rebook a flight and avoid a new fee?

Yes, as long as you rebook within the same trip, no new trip fee is charged.

Can I change a booking directly through the airline?

Yes, but the change may not automatically reflect in Expensify. For best results, make edits directly in Expensify.

Didn't find what you were looking for?

Concierge is here to answer all your questions.