Complete a hotel stay using Consolidated Travel Billing

When you book a hotel using Consolidated Travel Billing, your company pays for the stay through a central account.

Because hotels often require payment verification, Expensify works behind the scenes to confirm that the Consolidated Travel Billing card is authorized for your booking.

Depending on the hotel, you may need to take an extra step before or during check-in.

Who can complete a hotel stay using Consolidated Travel Billing

• Members who booked a hotel using Expensify Travel
• Members in a Workspace with Consolidated Travel Billing enabled

What to expect after you book a hotel with Consolidated Travel Billing

After your booking:

• Expensify contacts the hotel to confirm payment authorization
• The hotel may require a Credit Card Authorization (CCA) form
• Expensify prepares or verifies this on your behalf

You’ll be contacted if any action is required from you.

How to complete your hotel check-in using Consolidated Travel Billing

If your hotel accepts Consolidated Travel Billing

You may receive a completed authorization form from Expensify.

At check-in:

1. Provide the authorization form if requested by the hotel
2. Confirm your identity with the hotel staff
3. Complete check-in as normal

In most cases, no payment is required from you.

If your hotel does not accept Consolidated Travel Billing

Some hotels do not accept virtual or centrally billed cards.

If this happens, Expensify will contact you before your stay.

You will need to:

1. Use a personal card or company card at check-in
2. Follow your company’s process for reimbursement or expense submission

What happens after your hotel stay

• If Consolidated Travel Billing is accepted:
  • The charge is billed to your company
• If you used your own card:
  • You may need to submit an expense based on your company’s policy

FAQ

Why does Expensify contact the hotel?

Hotels often require manual confirmation that a card can be used by someone other than the cardholder. Expensify handles this process for you.

What is a Credit Card Authorization (CCA) form?

A CCA form allows the hotel to charge a card that is not physically present at check-in. Expensify may provide this form to you if required.

Will I always need to do something at check-in?

No. Many bookings are handled automatically. You’ll only be contacted if action is required.

Can I use Consolidated Travel Billing for all hotels?

Not always. Some hotels do not accept virtual or centrally billed cards, which may require you to use another payment method.