Companies located in the United States can enable global reimbursements to issue payments directly. This guide walks you through setting up global reimbursement in New Expensify.

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Prerequisites

• A verified US business bank account
• Workspace currency set to USD

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Required Documents (United States)

To comply with financial regulations, the following documents are needed:

• ✅ Address verification document
• ✅ Bank statement for direct debit

Acceptable Documents

• Government-issued photo ID
• Utility bill or bank statement (for proof of address)
• File types: PDF, PNG, JPEG

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Step 1: Connect Your US Bank Account

1. In the left-hand menu, select Workspaces > [Workspace Name] > Overview.
2. Under Default currency, select USD$.
3. From the workspace settings left-hand menu, click Workflows > enable Make or track payments
4. Under Connect bank account > Confirm currency and country (United States - USD$)
5. Click Confirm.
   • See this help article for more details on connecting a US business bank account.
6. Choose between connecting via Plaid or entering your bank account details manually (see this help article for more details on connecting a US business bank account):
   • Routing number
   • Account number
   • Account name

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Step 2: Submit Required Documentation

1.Under Account > Wallet, choose Enable Global Reimbursements.

1. Upload your latest bank statement and click Next to confirm the account details.
2. On the next screen, upload the following documents:
   • Address verification document
   • Proof of Beneficial Ownership
   • Certified ID & Proof of Address for all signatories
3. Add Director Information: Expensify must verify that the signer is a Director or Senior Officer.
   • If you are a Director/Senior Officer:
     • Provide your full legal name, address, and ID.
     • Upload proof of address and a valid form of identification (PDF, PNG, or JPEG only).
   • If you are not a Director/Senior Officer:
     • Enter details for someone who is.
     • Expensify will send a message to the Director/Senior Officer outlining what’s required.
     • They must also provide ID and proof of address.

Once you agree to the terms, Expensify’s Compliance Team will review your submission. If any additional documentation is needed, our support team will message you.

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Step 3: Confirm Test Transactions

1. Expensify will send test deposits to your bank account. Once you see those transactions, contact Concierge support to confirm that you received them.
2. After you confirm the receipt of those test transactions, Expensify will complete the bank account verification.
3. Once verified, your bank account is ready to use for global reimbursements.

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Step 4: Start Sending Global Reimbursements

⏳Timeline: After submitting all required documentation, your account can be approved within 2–4 weeks. Once verified, you can start reimbursing within 2 business days.

To begin reimbursing:

1. In the left-hand menu, go to Workspaces > [Workspace Name] > Make or track payments.
2. Set the verified USD account as the default reimbursement method.
3. Ask employees to add their personal deposit account.

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FAQ

How do employees add their deposit-only accounts?

An employee can add their deposit accounts by doing the following:

1. Navigate to Account > Wallet.
2. Click Add deposit-only bank account and input their bank account details.