Canadian companies can enable global reimbursements in New Expensify to send payments directly to members. This guide walks you through the setup process for CAD accounts.

Prerequisites

• Verified Canadian business bank account
• Workspace currency set to CAD

Required Documents (Canada)

To comply with financial regulations, the following documents are needed:

• ✅ Address verification document
• ✅ Bank statement for direct debit
• ✅ Proof of beneficial ownership
• ✅ Government-issued ID

Step 1: Set Your Workspace Currency and Enable Payments

1. From the left-hand menu, go to Workspaces > [Workspace Name] > Overview.
2. Under Default currency, choose CAD$.
3. Return to the left-hand menu and select Workflows > Make or Track Payments.
4. Click Connect bank account, then confirm your currency and country (Canada – CAD$).
5. Click Confirm to proceed.

Step 2: Submit Bank and Business Information

1. Enter Business Bank Account Details
   • Transit number
   • Institution number
   • Account number
2. Upload a Recent Bank Statement
   • The file must match the entered bank details
3. Enter Company Information
   • Address
   • Phone number
   • Business Number (BN), 9 digits (e.g., 123456789)
   • Incorporation country and province
4. Complete Business Details
   • Incorporation country and province
   • Incorporation type
   • Business category
   • Annual payment volume (CAD)
5. Add Beneficial Owner Information
   • Required for anyone owning 25% or more
   • Full name, birthdate, residential address
6. Add Director Information: Expensify must verify that the signer is a Director or Senior Officer.
   • If you are a Director/Senior Officer:
     • Provide your full legal name, address, and ID.
     • Upload proof of address and a valid form of identification (PDF, PNG, or JPEG only).
   • If you are not a Director/Senior Officer:
     • Enter details for someone who is.
     • Expensify will send a message to the Director/Senior Officer outlining what’s required.
     • They must also provide ID and proof of address.

Once you agree to the terms, Expensify’s Compliance Team will review your submission. If any additional documentation is needed, our support team will message you.

Acceptable Documents

• Government-issued photo ID
• Utility bill or bank statement (for proof of address)
• File types: PDF, PNG, JPEG

Step 3: Confirm Test Deposits

1. Expensify will send test deposits to your bank account. Once you see those transactions, contact Concierge support to confirm that you received them.
2. After you confirm the receipt of those test transactions, Expensify will complete the bank account verification.
3. Once verified, your bank account is ready to use for global reimbursements.

Step 4: Start Sending Global Reimbursements

⏳ Timeline: After submitting all documents, approval may take 2–4 weeks. Once approved, you can reimburse within 2 business days.

To reimburse members:

1. Go to Workspaces > [Workspace Name] > Make or Track Payments.
2. Set the verified CAD account as your default reimbursement method.
3. Ask members to add their personal deposit account.

FAQ

How do members add their deposit-only accounts?

1. In the left-hand menu, go to Account > Wallet.
2. Click Add deposit-only bank account.
3. Enter personal bank details.