If your company’s business bank account is located in Australia, you can enable global reimbursements to send payments directly. This guide walks you through setting up global reimbursement in New Expensify.

Prerequisites

• A verified Australian business bank account
• Workspace currency set to AUD

Australia Document Requirements

• ✅ Address verification document
• ✅ Bank statement for direct debit setup
• ✅ Proof of Beneficial Ownership
• ✅ Certified ID & Proof of Address for all signatories
• ✅ Entity ownership chart signed by a CPA, lawyer, or notary

Step 1: Connect Your Australian Bank Account

1. In the left-hand menu, select Workspaces > [Workspace Name] > Overview.
2. Under Default currency, select AUD A$.
3. From the workspace settings left-hand menu, click Workflows > enable Make or track payments
4. Under Connect bank account > Confirm currency and country (Australia - AUD A$)
5. Click Confirm.

Step 2: Submit Bank and Business Information

1. Enter Business Bank Account Details
   • Account name
   • BSB
   • Account number
2. Upload a Recent Bank Statement
   • The file must match the entered bank details
3. Enter Company Information
   • Address
   • Phone number
   • ABN (11 digits) or ACN (9 digits)
   • Incorporation country and state
4. Complete Business Details
   • Incorporation type
   • Business category
   • Annual payment volume (AUD)
5. Add Beneficial Owner Information
   • Required for anyone owning 25% or more
   • Full name, birthdate, residential address, ownership %
   • Upload signed entity ownership chart
6. Add Director Information
   • If any beneficial owner is also a director, their info is reused automatically.
   • Otherwise, enter the name and email address of the Director or Senior Officer.
   • They’ll receive a message prompting them to securely enter their personal information in the setup flow.
   • Once the Director has entered their info and uploaded ID and proof of address, the submission can proceed.

Note: For global reimbursements, Expensify requires information from at least two Directors or Senior Officers for Australian companies.

Step 3: Confirm Test Transactions

1. Expensify will send test deposits to your bank account. Once you see those transactions, contact Concierge support to confirm that you received them.
2. After you confirm the receipt of those test transactions, Expensify will complete the bank account verification.
3. Once verified, your bank account is ready to use for global reimbursements.

Step 4: Start Sending Global Reimbursements

⏳Timeline: After submitting all required documentation, your account can be approved within 2–4 weeks. Once verified, you can start reimbursing within 2 business days.

To begin reimbursing:

1. In the left-hand menu, go to Workspaces > [Workspace Name] > Make or track payments.
2. Set the verified AUD account as the default reimbursement method.
3. Ask employees to add their personal deposit account.

FAQ

How do members add their deposit-only accounts?

An employee can add their deposit accounts by doing the following:

1. Navigate to Account > Wallet.
2. Click Add deposit-only bank account and input their bank account details.