Update or add new contact methods to keep your Expensify account secure and accessible. You can add personal or secondary contact methods, change your default contact method, and remove outdated contact methods.

Why Add Another Contact Method?

Adding an additional contact method helps you:

• Switch your default email to a new one (e.g., a personal address).
• Maintain access if your primary email is tied to an employer domain.
• Use multiple logins—emails and phone numbers can be used interchangeably to access your account.

💡 Note: You must verify any new contact method before making it your default or removing the existing one.

Add or Change a Contact Method

1. In the left-hand menu, click Account > Profile.
2. Under Contact Method, click New Contact Method.
3. Enter the email address or phone number you want to add.
4. Click Add.
5. Check your email or texts for a verification code, enter it in Expensify, and click Verify.

After verifying, click any contact method to:

• Set it as your default
• Remove it
• Re-send verification

Important Notes

• You can’t remove your default contact method until another verified contact method is set as default.
• You can add multiple contact methods for flexibility when logging in or recovering your account.