Connect a Business Bank Account

You can connect a business bank account in New Expensify using the following supported currencies: USD, CAD, GBP, EUR, and AUD.

Follow the steps below to connect your business bank account and enable payment features.


Step 1: Enable Make or Track Payments

  1. Navigate to Settings > Workspaces > [Workspace Name] > More Features.
  2. Click Enable Workflows.
  3. A Workflows setting will appear in the left-hand menu.
  4. Click Workflows and enable Make or Track Payments.

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Step 2: Connect a Bank Account

  1. Click Connect Bank Account.
  2. Select either Connect online with Plaid (preferred) or Connect manually.
  3. Enter your bank details.

Step 3: Upload ID

After entering your personal details, you’ll be prompted to complete identity verification:

  1. Upload a photo of the front and back of your ID (cannot be a photo of an existing image).
  2. Use your device to take a selfie and record a short video of yourself.

Your ID must be:

  • Issued in the US.
  • Current (expiration date must be in the future).

Step 4: Enter Company Information

Add your company details, including:

  • Company Address: Must be a physical US location (PO Boxes or mail drop addresses will be flagged for review and may delay verification).
  • Tax Identification Number (TIN): Assigned by the IRS.
  • Company Website: Required to access most Expensify payment features.
  • Industry Classification Code: Find the list of codes here.

Step 5: Additional Information

  1. Check the appropriate box under Beneficial Owner:
    • A Beneficial Owner is an individual who owns 25% or more of the business.
    • If no individual owns 25% or more, leave both boxes unchecked.
  2. Accept the agreement terms and verify that all details are true and accurate.

If additional verification is required, the Concierge will notify you of the next steps. Otherwise, your bank account will be connected automatically.


FAQ

What are the general requirements for adding a business bank account?

To add a business bank account for ACH reimbursements (US) or Expensify Cards:

  • Enter a physical address for yourself, any Beneficial Owner (if applicable), and the business.
  • US photo ID, address, and SSN are required for all individuals associated with the account.

What is a Beneficial Owner?

A Beneficial Owner is an individual who owns 25% or more of the business. If no individual meets this threshold, you do not need to list a Beneficial Owner.

What if my business is owned by another company?

Please only check the Beneficial Owner box if an individual owns 25% or more of the business.

Why can’t I input my address or upload my ID?

All individuals associated with the account must have a US address, US photo ID, and a US SSN. If you do not meet these requirements, an admin who qualifies should add the bank account.

Why am I asked for documents when adding my bank account?

Expensify follows federal regulations (BSA / AML laws) and anti-fraud measures. If automatic verification fails, we may request manual verification (e.g., address verification, bank ownership letter, etc.). Contact Concierge for assistance.

I don’t see all three microtransactions I need to validate my bank account. What should I do?

Wait two business days. If still missing, contact your bank and ask them to whitelist our ACH IDs:

  • 1270239450
  • 4270239450
  • 2270239450

Expensify’s ACH Originator Name: Expensify.

Once completed, contact Concierge to re-trigger the microtransactions.

Is my data safe?

Yes! Expensify uses bank-level security measures and is tested daily by McAfee. Learn more about our security policies here.

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