Connect a Business Bank Account

You can connect a business bank account in New Expensify using the following supported currencies: USD, CAD, GBP, EUR, and AUD.

Follow the steps below to connect your business bank account and enable payment features.


How to connect and verify a business bank account

Step 1: Enable Make or Track Payments

  1. Click Workspaces in the navigation tabs
  2. Navigate to [Workspace Name] > More Features.
  3. Click Enable Workflows.
  4. A Workflows setting will appear in the left-hand menu.
  5. Click Workflows and enable Make or Track Payments.

Workflows screen with Connect Bank Account button

Workflows screen with Connect Bank Account button


Step 2: Connect your business bank account

  1. Click Connect Bank Account.
  2. Select either Connect online with Plaid (preferred) or Connect manually.
  3. Enter your bank details.

Step 3: Verify your identity with a U.S.-issued photo ID

After entering your personal details, you’ll be prompted to complete identity verification:

  1. Upload a photo of the front and back of your ID (cannot be a photo of an existing image).
  2. Use your device to take a selfie and record a short video of yourself.

Your ID must be:

  • Issued in the US.
  • Current (expiration date must be in the future).

Step 4: Add company details for bank account verification

Add your company details, including:

  • Company Address: Must be a physical US location (PO Boxes or mail drop addresses will be flagged for review and may delay verification).
  • Tax Identification Number (TIN): Assigned by the IRS.
  • Company Website: Required to access most Expensify payment features.
  • Industry Classification Code: Find the list of codes here.

Step 5: Add Beneficial Owner details (if applicable)

  1. Check the appropriate box under Beneficial Owner:
    • A Beneficial Owner is an individual who owns 25% or more of the business.
    • If no individual owns 25% or more, leave both boxes unchecked.
  2. Accept the agreement terms and verify that all details are true and accurate.

Step 6: Wait for documentation review

In some cases, Concierge may request additional documents (e.g., business address verification or a bank letter). If this happens, Concierge will follow up directly.

Step 7: Watch for the test transaction message

Once your account is nearly ready, you’ll see the message: “Your bank account is almost set up!”

This means Expensify has sent three test transactions (usually arriving within 1–2 business days). You’ll need these to complete setup.

Step 8: Validate the test transactions

  1. Return to Settings > Workspaces > [Workspace Name] > Workflows > Payments.
  2. Click Enter test transactions.
  3. Input the three exact amounts and click Validate.

Once validated, your verified business bank account is fully connected and ready to use.


FAQ

What are the general requirements for adding a business bank account?

To add a business bank account for ACH reimbursements (US) or Expensify Cards:

  • Enter a physical address for yourself, any Beneficial Owner (if applicable), and the business.
  • US photo ID, address, and SSN are required for all individuals associated with the account.

Are there certain industries or businesses for which Expensify cannot process automatic, in-app payments?

Yes, Expensify cannot process direct payments for businesses in the following industries:

  • Security Brokers & Dealers
  • Dating & Escort Services
  • Massage Parlors
  • Casinos & Gambling/Betting Services
  • Non-FI, Money Orders
  • Wires, Money Orders
  • Government-Owned Lotteries
  • Government-Licensed Online Casinos (Online Gambling)
  • Government-Licensed Horse/Dog Racing
  • Crypto-currency businesses
  • Internet gambling
  • Marijuana-related businesses
  • Firearm-related businesses (manufacturing and selling)
  • NFT (non-fungible token) services

What is a Beneficial Owner?

A Beneficial Owner is an individual who owns 25% or more of the business. If no individual meets this threshold, you do not need to list a Beneficial Owner.

What if my business is owned by another company?

Please only check the Beneficial Owner box if an individual owns 25% or more of the business.

Why can’t I input my address or upload my ID?

All individuals associated with the account must have a US address, US photo ID, and a US SSN. If you do not meet these requirements, an admin who qualifies should add the bank account.

Why am I asked for documents when adding my bank account?

Expensify follows federal regulations (BSA / AML laws) and anti-fraud measures. If automatic verification fails, we may request manual verification (e.g., address verification, bank ownership letter, etc.). Contact Concierge for assistance.

I don’t see all three microtransactions I need to validate my bank account. What should I do?

Wait two business days. If still missing, contact your bank and ask them to whitelist our ACH IDs:

  • 1270239450
  • 4270239450
  • 2270239450

Expensify’s ACH Originator Name: Expensify.

Once completed, contact Concierge to re-trigger the microtransactions.

Is my data safe?

Yes! Expensify uses bank-level security measures and is tested daily by McAfee. Learn more about our security policies here.

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