XERO93 Export Error in Xero Integration

If you see the error:

XERO93 Export Error: Expense [merchant name] has an invalid category. Please confirm the selected category is active, listed as an “Expense” type, and has “Show in Expense Claims” checked in Xero.

This means the selected category in the Workspace is not valid in Xero.

Xero only allows exports to accounts that are active, configured as Expense type, and enabled for expense claims.

Why the XERO93 Export Error Happens in Xero

The XERO93 error typically occurs when:

• The expense category no longer exists in Xero.
• The category is inactive in Xero’s Chart of Accounts.
• The account is not set as Expense type.
• Show in Expense Claims is not enabled.
• The Workspace has not synced after changes were made in Xero.

If any of these conditions apply, Xero blocks the export.

This is a category configuration issue in Xero, not a connection issue.

How to Fix the XERO93 Export Error

Follow the steps below to confirm the category is correctly configured and synced.

Confirm the Expense Category in Xero

1. Log in to Xero with appropriate permissions.
2. Go to Settings > Chart of Accounts.
3. Locate the account referenced in the error.
4. Confirm the account:
   • Is active.
   • Is set to Expense type.
   • Has Show in Expense Claims enabled.
5. Click Save if you make changes.

If the account does not exist:

1. Create a new account.
2. Set the account type to Expense.
3. Enable Show in Expense Claims.
4. Click Save.

Run Sync in the Workspace

On web:

1. Go to Settings > Workspaces.
2. Select your Workspace.
3. Click Accounting.
4. Click the three-dot icon next to the Xero connection.
5. Click Sync now.

On mobile:

1. Tap the navigation tabs on the bottom.
2. Tap Workspaces.
3. Select your Workspace.
4. Tap Accounting.
5. Tap the three-dot icon next to the Xero connection.
6. Tap Sync now.

This refreshes categories from Xero.

Recategorize the Expense

1. Open the report that failed to export.
2. Locate expenses marked with a red violation.
3. Edit each affected expense.
4. Select a valid, active category.
5. Click Save.

Retry the Export

1. Open the report.
2. Retry exporting to Xero.

If the category is active, configured correctly, and synced, the export should complete successfully.

FAQ

Does the XERO93 Error Affect Only One Expense?

It affects any expense using an invalid or inactive category.

Do I Need Xero Admin Access to Fix the XERO93 Error?

Yes. Updating account settings or creating new accounts in Xero requires appropriate permissions.