XERO87 Export Error in Xero Integration

If you see the error:

XERO87 Export Error: Missing or invalid bank account. Please confirm an active bank account has been selected in the Expensify configurations before exporting.

This means the bank account selected in the Workspace is not valid or no longer exists in Xero.

Xero requires a valid, active bank account for certain export types.

Why the XERO87 Export Error Happens in Xero

The XERO87 error typically occurs when:

• The destination bank account selected in the Workspace no longer exists in Xero.
• The bank account has been deleted or made inactive in Xero.
• No bank account has been selected in the Workspace export settings.
• The Workspace has not synced after changes were made in Xero.

If the bank account cannot be validated in Xero, the export fails.

This is a bank account configuration issue, not a connection issue.

How to Fix the XERO87 Export Error

Follow the steps below to select or create a valid bank account and retry the export.

Select a Valid Xero Bank Account in the Workspace

On web:

1. Go to Settings > Workspaces.
2. Select your Workspace.
3. Click Accounting.
4. Click Export.
5. Under Non-reimbursable expenses, select a valid Xero bank account from the dropdown.
6. Click Save.

On mobile:

1. Tap the navigation tabs on the bottom.
2. Tap Workspaces.
3. Select your Workspace.
4. Tap Accounting.
5. Tap Export.
6. Select the appropriate Xero bank account.
7. Tap Save.

Create or Reactivate a Bank Account in Xero

If no bank account appears in the dropdown:

1. Log in to Xero with appropriate permissions.
2. Go to Accounting > Chart of Accounts.
3. Confirm a valid Bank account exists and is active.
4. If needed, create a new Bank account.
5. Click Save.

After updating Xero:

1. Go to Settings > Workspaces > [Workspace Name] > Accounting.
2. Click the three-dot icon next to the Xero connection.
3. Click Sync now.

Retry the Export

1. Open the report.
2. Retry exporting to Xero.

If a valid bank account is selected and synced, the export should complete successfully.

FAQ

Does the XERO87 Error Affect Reimbursable Reports?

It typically affects non-reimbursable exports that require a designated bank account in the export configuration.

Do I Need Xero Admin Access to Fix the XERO87 Error?

Yes. Creating, activating, or modifying bank accounts in Xero requires appropriate permissions.