XERO08 Export Error in Xero Integration

If you see the error:

XERO08 Export Error: PDF of report is too large to export (>10MB). Please reach out to Concierge for additional assistance.

This means the generated report PDF exceeds Xero’s 10MB attachment size limit.

Xero does not allow attachments larger than 10MB.

Why the XERO08 Export Error Happens in Xero

The XERO08 error typically occurs when:

• The report PDF generated by the Workspace is larger than 10MB.
• Xero rejects the attachment during export.
• The report contains multiple large or high-resolution receipt images.

Large PDFs are commonly caused by:

• High-resolution receipt photos.
• A large number of attachments on a single report.
• Scanned documents saved at high file sizes.
• Duplicate or unnecessary attachments.

This is a file size limitation in Xero, not a connection or configuration issue.

How to Fix the XERO08 Export Error

Follow the steps below to reduce the PDF size or request assistance.

Remove Large or Unnecessary Attachments From the Report

1. Open the report that failed to export.
2. Review the attached receipts and documents.
3. Remove any duplicate or unnecessary attachments.
4. Replace very large images with lower-resolution versions if available.
5. Click Save.
6. Retry exporting to Xero.

Reducing the total attachment size may bring the PDF under Xero’s 10MB limit.

Contact Concierge if the Error Persists

If the report still exceeds 10MB after reviewing attachments:

On web:

1. Go to the navigation tabs on the left.
2. Click Concierge.
3. Start a new message and reference the XERO08 Export Error.

On mobile:

1. Tap the navigation tabs on the bottom.
2. Tap Concierge.
3. Start a new message and reference the XERO08 Export Error.

Include:

• The report name or ID.
• Confirmation that the PDF exceeds 10MB.

Concierge can review the report and help determine the best way to successfully export it to Xero.

FAQ

Can I Reduce the PDF Size Myself?

Yes. Removing unnecessary attachments or replacing large images with smaller files may reduce the total PDF size below 10MB.

Does the XERO08 Error Affect Other Reports?

No. Only reports with PDFs larger than 10MB will fail. Smaller reports will export normally.