Configure Sage Intacct

Set up and fine-tune how data flows between Expensify and Sage Intacct using import, export, and advanced configuration settings.


Step 1: Select Entity (for multi-entity Sage Intacct setups)

If your Sage Intacct account supports multiple entities, you can connect each Workspace in Expensify to a specific entity or to the Top Level.

To change the entity connection:

  1. From the left-hand menu, go to Workspaces > [Workspace Name] > Accounting
  2. Under the Sage Intacct connection, select Entity

Step 2: Configure Import Settings

To configure how data is imported from Sage Intacct:

  1. From the left-hand menu, go to Workspaces > [Workspace Name] > Accounting
  2. Click Import under the Sage Intacct section

Expense Types vs. Chart of Accounts

  • Exporting as Expense Reports: Categories in Expensify come from Expense Types in Sage Intacct
  • Exporting as Vendor Bills: Categories are imported from your Chart of Accounts (GL Codes)

To export successfully, disable any unnecessary categories by going to Workspaces > [Workspace Name] > Categories. Every expense must have a category.

Billable Expenses

To enable billable expenses:

  • Ensure read-only permissions are enabled for relevant Sage Intacct modules (e.g., Projects, Purchasing, Inventory Control)
  • Once enabled, map categories to specific Sage Intacct Items
  • When marking an expense as billable, users must choose the correct Category to avoid export errors

Standard Dimensions (Departments, Classes, Locations)

You can import these into Expensify as:

  • Tags – Selectable per expense
  • Report Fields – Selectable per report
  • Sage Intacct employee default – Automatically applied (only with Expense Reports)

Manage these settings under:

  • Tags: Workspaces > [Workspace Name] > Tags
  • Report Fields: Workspaces > [Workspace Name] > Reports

Note: Tag names may appear as “Tag” in reports even if they map to Departments.

Customers and Projects

Import customers and projects into Expensify as:

  • Tags – Select per expense
  • Report Fields – Select per report

Manage these settings the same way as standard dimensions.

Tax

To import native VAT or GST tax rates:

  1. Go to Workspaces > [Workspace Name] > Accounting
  2. Click Import under Sage Intacct
  3. Toggle on Tax

Set default rates per category under Categories. If you don’t see the Tax option, click the three-dot menu next to Sage Intacct and resync the connection.

User-defined dimensions (UDDs)

To import UDDs:

  1. In Sage Intacct:
    • Go to Platform Services > Objects > List
    • Filter by application: “user-defined dimensions”
  2. In Expensify:
    • Go to Workspaces > [Workspace Name] > Accounting
    • Click Import > Enable User-defined dimensions
    • Enter the Integration Name and choose whether to import as Tags or Report Fields
    • Click Save

Step 3: Configure Export Settings

To access export settings:

  1. Go to Workspaces > [Workspace Name] > Accounting
  2. Click Export under Sage Intacct

Preferred Exporter

  • Any Workspace Admin can export reports
  • Concierge auto-exports on behalf of the Preferred Exporter
  • The Preferred Exporter is notified of any export errors

Export Date

Choose which date Expensify should use when creating records in Sage Intacct:

  1. Date of last expense
  2. Export date
  3. Submitted date

Export out-of-pocket expenses as

  • Export as Expense Reports or Vendor Bills
  • If using Expense Reports, you can set a default vendor for unmatched expenses

Export company card expenses as

Choose one of the following:

  • Credit Card Charges:
    • Requires selecting a credit card account
    • Optional: Set a default vendor for unmatched charges
    • Not supported at top-level if multi-currency is enabled
  • Vendor Bills:
    • Optional: Set a default vendor for unmatched charges

If you manage company cards in Expensify, you can map each card to a specific account for export.


Step 4: Configure Advanced Settings

To access advanced settings:

  1. Go to Workspaces > [Workspace Name] > Accounting
  2. Click Advanced under Sage Intacct

Auto-sync

We recommend enabling Auto-sync to keep data up to date:

  • Daily imports from Sage Intacct (e.g., dimensions, employees)
  • Automatic report export after final approval or reimbursement
  • Reimbursement status is synced between platforms

Invite Employees

Enable this to:

  • Automatically invite all employees from the Sage Intacct entity
  • Apply a custom approval workflow in Expensify:

    • Basic Approval: All reports go to a single Final Approver
    • Manager Approval: Reports route to the user’s Sage Intacct manager
    • Configure Manually: Set your own approval chain in Workspaces > [Workspace Name] > Workflows

Sync Reimbursed Reports

Choose how to sync reimbursement status:

  • If reimbursing through Expensify:
    • Exported reports create a corresponding bill payment in Sage Intacct
    • Bill payments post to the selected Cash and Cash Equivalents account
  • If reimbursing outside Expensify:
    • Reports exported after final approval
    • When marked Paid in Sage Intacct, the status syncs back to Expensify

Note: Make sure the selected account matches your Bill Payments default in Sage Intacct.


FAQ

Will enabling auto-sync affect previously approved reports?

No. Auto-sync only affects newly approved reports. Older approved or reimbursed reports must be exported manually if they weren’t synced before enabling auto-sync.

Didn't find what you were looking for?

Concierge is here to answer all your questions.