ONL691 Export Error in QuickBooks Online

If you see the error:

ONL691: Checks cannot be exported with a negative or $0.00 total amount.

This means the report total is negative or $0.00, or it contains reimbursable expenses that total $0.00, and the export type is set to Check.

QuickBooks Online does not allow checks to be created for negative or zero-dollar amounts.

Why the ONL691 Export Error Happens in QuickBooks Online

The ONL691 error occurs when:

• The report total is negative.
• The report total is $0.00.
• Reimbursable expenses total $0.00.
• The export type for reimbursable expenses is set to Check.

Checks in QuickBooks Online must have a positive dollar amount.

Option One: Change $0.00 Expenses to Non-Reimbursable

If the report includes $0.00 reimbursable expenses:

1. Open the report in Expensify.
2. Click into the $0.00 expense.
3. Change the expense from reimbursable to non-reimbursable.
4. Save the changes.

After updating the expenses, retry exporting the report.

Option Two: Change the Export Type From Check

If the report total is negative or $0.00, update the export type.

On Web

1. Go to the Workspaces navigation tab on the left.
2. Select your Workspace.
3. Click Accounting.
4. Click Export.
5. Under Export reimbursable expenses as, change the export type from Check to Journal Entry or Vendor Bill.
6. Click Save.

On Mobile

1. Tap the Workspaces navigation tab on the bottom.
2. Select your Workspace.
3. Tap Accounting.
4. Tap Export.
5. Under Export reimbursable expenses as, change the export type from Check to Journal Entry or Vendor Bill.
6. Tap Save.

After updating the export type, retry exporting the report.

FAQ

Can QuickBooks Online Create a Check for $0.00?

No. QuickBooks Online does not allow checks with a zero or negative total amount.

Which Export Types Allow $0.00 or Negative Amounts?

Journal Entry and Vendor Bill exports can handle $0.00 or negative totals, depending on your accounting setup.