NS0919 Export Error in NetSuite Integration

If you see the error:

NS0919 Export Error: NetSuite couldn’t find an approver with a sufficient expense limit. Ensure the submitter’s supervisor has a blank ‘Expense Limit’ in their NetSuite employee record, then retry the export.

This means the supervisor listed on the employee record does not have sufficient approval authority in NetSuite.

NetSuite requires the approver to have an adequate expense limit to approve exported reports.

Why the NS0919 Export Error Happens in NetSuite

The NS0919 error typically occurs when:

• The report creator or submitter’s employee record lists a Supervisor.
• The Supervisor’s Expense Limit is set to a specific dollar amount.
• The report total exceeds the Supervisor’s Expense Limit.

Important:

• If the Expense Limit is set to $0.00, NetSuite treats this as a valid limit and will not allow approval of any reports.
• To allow approval of reports of any amount, the Expense Limit must be blank.

This is an approval authority configuration issue in NetSuite, not an approval level configuration issue in the Workspace.

How to Fix the NS0919 Export Error

Follow the steps below to update the supervisor’s Expense Limit.

Confirm the Supervisor on the Employee Record

1. Log in to NetSuite as an administrator.
2. Go to Lists > Employees.
3. Click Edit next to the employee record associated with the report creator.
4. Confirm the name listed in the Supervisor field.
5. Click Save if any updates are made.

Update the Supervisor’s Expense Limit

1. Go to Lists > Employees.
2. Click Edit next to the Supervisor’s employee record.
3. Scroll to the Human Resources section.
4. Locate the Expense Limit field.
5. Confirm the Expense Limit is blank (not $0.00).
6. If it is set to $0.00 or another amount:
   • Clear the value so the field is empty.
7. Click Save.

The Expense Limit must be blank to allow approval of reports of any amount.

Sync the Workspace and Retry the Export

After updating the supervisor record:

On web:

1. Go to the navigation tabs on the left and select Workspaces.
2. Select your Workspace.
3. Click Accounting.
4. Click the three-dot menu next to the NetSuite connection.
5. Click Sync Now.

On mobile:

1. Tap the navigation tabs on the bottom and select Workspaces.
2. Select your Workspace.
3. Tap Accounting.
4. Tap the three-dot menu next to the NetSuite connection.
5. Tap Sync Now.

Then retry exporting the report.

If the supervisor’s Expense Limit is blank, the export should complete successfully.

FAQ

Does the NS0919 Export Error Affect Only Certain Reports?

Yes. This error affects reports where the supervisor’s Expense Limit is lower than the report total.

Do I Need NetSuite Admin Access to Fix the NS0919 Export Error?

Yes. Updating employee and supervisor records in NetSuite requires administrator permissions.

Can I Set the Expense Limit to a High Dollar Amount Instead?

Yes. You can set a sufficiently high Expense Limit, but leaving the field blank allows unlimited approval authority.