NS0748 Export Error in NetSuite Integration

If you see the error:

NS0748 Export Error: The selected expense category requires a rate in NetSuite. Uncheck ‘Require Rate’ on the expense category in NetSuite to continue.

This means the expense category in NetSuite is configured to require a rate.

The Workspace does not send a rate value during export. If Rate is Required is enabled, NetSuite blocks the transaction.

Why the NS0748 Export Error Happens in NetSuite

The NS0748 error typically occurs when:

• The Rate is Required option is enabled on an expense category in NetSuite.
• NetSuite expects a rate value for that category.
• No rate is provided during export.

If Rate is Required is checked, NetSuite requires a rate value for the expense category. Since the Workspace does not provide one, the export fails.

This is an expense category configuration issue, not a tax configuration or subsidiary mapping issue.

How to Fix the NS0748 Export Error

Follow the steps below to disable the Require Rate setting.

Disable Rate Is Required on the Expense Category in NetSuite

1. Log in to NetSuite as an administrator.
2. Go to Setup > Accounting > Expense Categories.
3. Locate the expense category referenced in the error.
4. Click Edit.
5. Uncheck Rate is Required.
6. Click Save.

Confirm the setting is saved before proceeding.

Sync the Workspace and Retry the Export

After updating the expense category:

On web:

1. Go to the navigation tabs on the left and select Workspaces.
2. Select your Workspace.
3. Click Accounting.
4. Click the three-dot menu next to the NetSuite connection.
5. Click Sync Now.

On mobile:

1. Tap the navigation tabs on the bottom and select Workspaces.
2. Select your Workspace.
3. Tap Accounting.
4. Tap the three-dot menu next to the NetSuite connection.
5. Tap Sync Now.

Then retry exporting the report.

If Rate is Required is disabled, the export should complete successfully.

FAQ

Does the NS0748 Export Error Affect Only One Category?

Yes. The error applies to the specific expense category where Rate is Required is enabled.

Do I Need NetSuite Admin Access to Fix the NS0748 Export Error?

Yes. Updating expense category settings in NetSuite requires administrator permissions.

Do I Need to Reconnect the Integration?

No. Disabling Rate is Required and selecting Sync Now is typically sufficient.