Reorder chat inbox

You can customize the order of the chat messages in your inbox by pinning them to the top and/or changing your message priority to Most Recent or #focus:

  • Pin: Bumps a specific chat up to the top of your inbox list.
  • Message priority: Determines the order that messages are sorted and displayed:
    • Most Recent: Displays all chats by default sorted by the most recent, and keep your pinned chats at the top of the list.
    • #focus: Displays only unread and pinned chats sorted alphabetically.

Pin a message

Right-click a chat in your inbox and select Pin. The chat will now be pinned to the top of your inbox above all of the others.

To unpin a chat, repeat this process to click the pin icon again to remove it.

Press and hold a chat in your inbox and select Pin. The chat will now be pinned to the top of your inbox above all of the others.

To unpin a chat, repeat this process to tap the pin icon again to remove it.

Change message priority

  1. Click your profile image or icon in the bottom left menu.
  2. Click the Preferences tab on the left.
  3. Click Priority Mode to select either #focus or Most recent.
  1. Tap your profile image or icon in the bottom menu.
  2. Tap the Preferences tab.
  3. Tap Priority Mode to select either #focus or Most recent.

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