Expensify Chat includes two automatically generated rooms for every workspace: #announce and #admins. These rooms help teams stay informed and allow Workspace Admins to collaborate behind the scenes.

Announce Room (#announce)

The #announce room is available to all Workspace Members. It’s ideal for sharing company-wide updates, policy announcements, or important event reminders.

By default, all Workspace Members can post messages in this room. However, Workspace Admins can restrict posting permissions so that only admins can share messages.

Restrict Messaging to Admins Only

To allow only admins to post in the #announce room:

1. Open the #announce room from your inbox.
2. Click the room header.
3. Click Settings.
4. Under Who can post, select Admins only.

🔒 Note: Anyone in the workspace can read messages in the #announce room, but only Admins can post if this setting is enabled.

Admins Room (#admins)

The #admins room is only visible to Workspace Admins. It’s designed for secure communication between admins and Expensify support contacts.

You can use the #admins room to:

• Coordinate with your internal admin team.
• Chat directly with your Expensify Setup Specialist.
• Communicate with your Account Manager (available with subscriptions of 10+ members).
• Track changes made to workspace settings by any admin or Expensify representative.

🔐 Note: Only Workspace Admins can view or access this room.

FAQ

Why is someone I don’t recognize in my #admins room?

If you’re seeing an unfamiliar name in your #admins room, it’s likely your Expensify Setup Specialist or Account Manager. These team members are added automatically to help you onboard and provide product support.