Learn how to update your Expensify workspace subscription, downgrade to a free account, or delete your workspace.

How to change your subscription on a Group plan

To change your subscription:

1. Go to Settings > Account > Subscription.
2. Click Explore all plans and select your preferred plan.

How to downgrade to a free account from a subscription

If you’re on an Annual Subscription (a 12-month commitment), you may be eligible to request an early cancellation:

1. Go to Settings > Account > Workspaces.
2. Click Subscription.
3. Select Request early cancellation.

Note: Early cancellations are subject to eligibility review.

How to downgrade from a Pay Per Use plan

To downgrade from a Pay Per Use plan:

1. Go to Settings > Account > Workspaces.
2. Click the three dots (⋮) next to the workspace name and select Delete workspace.

Note: Deleting your workspace does not delete your personal account or expenses.

FAQ

When my workspace is deleted, will my expenses be deleted?

No. Expensify retains your expenses and reports even if your workspace is deleted. Your data is only removed if you close your entire Expensify account.

Can I reopen a deleted workspace?

No. Once a workspace is deleted, it cannot be reopened or reactivated. You would need to create a new workspace to continue using Expensify with a group setup.

What happens to company cards if I delete a workspace?

Deleting a workspace will permanently remove workspace-specific settings like company cards. However, your expenses and reports will remain unless you close your entire Expensify account.