INT576 Sync Error in Sage Intacct Integration

If you see the error:

INT576 Sync Error: No Expense Types found. The connection in Expensify is set to export as Expense Reports, but no ‘expense types’ exist in Sage Intacct.

This means the Workspace is configured to export as Expense Reports, but Sage Intacct does not have any Expense Types created.

Sage Intacct requires Expense Types in the Time and Expenses module when exporting as Expense Reports.

Why the INT576 Sync Error Happens in Sage Intacct

The INT576 error typically indicates:

• The export type in the Workspace is set to Expense Report.
• No Expense Types exist in the Time and Expenses module in Sage Intacct.
• Sage Intacct cannot process expense report exports without configured Expense Types.

Without Expense Types, the sync and export cannot proceed.

This is an export type or Expense Type configuration issue, not an authentication or dimension error.

How to Fix the INT576 Sync Error

You can resolve this by creating Expense Types in Sage Intacct or changing the export type.

Create Expense Types in Sage Intacct for Expense Report Exports

If you plan to export as Expense Reports:

Create Expense Types in the Time and Expenses Module

1. Log in to Sage Intacct.
2. Go to Applications > Time and Expenses.
3. Create the required Expense Types.
4. Click Save.

Sync the Workspace in Expensify

1. Go to Settings > Workspaces.
2. Select your Workspace.
3. Click Accounting.
4. Click Sync Now.

After syncing, retry exporting the report.

Change the Export Type to Vendor Bill

If you are not using the Time and Expenses module in Sage Intacct:

Update the Export Type in the Workspace

1. Go to Settings > Workspaces.
2. Select your Workspace.
3. Click Accounting.
4. Click Configure.
5. Open the Export tab.
6. Change the export type from Expense Report to Vendor Bill.
7. Click Save.

Sync and Retry the Export

1. Go to Settings > Workspaces.
2. Select your Workspace.
3. Click Accounting.
4. Click Sync Now.
5. Retry exporting the report.

FAQ

Do I Need to Use the Time and Expenses Module?

Only if you plan to export as Expense Reports. If not, configure the export type as Vendor Bill.

Do I Need Sage Intacct Admin Access to Fix This?

You need sufficient permissions in Sage Intacct to create Expense Types in the Time and Expenses module.

Does This Error Affect Vendor Bill Exports?

No. This error only occurs when exporting as Expense Reports without Expense Types configured.