ONL329 Export Error in QuickBooks Online Integration

If you see the error:

ONL329: Receipt image exceeded accounting system size limit.

This means a receipt PDF attached to the report exceeded QuickBooks Online’s file size limit, preventing the attachment from uploading during export.

The report itself exports successfully, but the oversized PDF attachment is not included.

Why the ONL329 Export Error Happens in QuickBooks Online

The ONL329 error typically indicates:

• A receipt PDF exceeds QuickBooks Online’s attachment size limit.
• QuickBooks blocked the file upload during export.
• The report exported without the oversized attachment.

QuickBooks Online enforces file size limits for attachments. When a file exceeds that limit, the system rejects the attachment but still allows the report to export.

This is a QuickBooks Online file size limitation, not a Workspace configuration issue.

What Happens When ONL329 Occurs

• The report exports successfully to QuickBooks Online.
• The PDF attachment is not included.
• The full report and receipt images remain available in Expensify.

You can reference the report in Expensify at any time to review the complete receipt details.

How to Review Receipts After ONL329

1. Open the report in Expensify.
2. Select the individual expense.
3. View or download the receipt attachment directly from Expensify.

If your accounting team requires smaller attachments in QuickBooks Online, reduce the file size of the receipt before attempting another export.

FAQ

Can I Retry the Export?

Yes. However, if the attachment still exceeds QuickBooks Online’s size limit, the same error will occur unless the file size is reduced.

Does ONL329 Mean the Export Failed?

No. The report exported successfully. Only the attachment failed to upload.

Were My Receipts Deleted?

No. All receipts remain securely stored in Expensify.