DESK20 Sync Error
DESK20 Sync Error in QuickBooks Desktop Web Connector
If you see the error:
DESK20: The workspace has changed since it was last loaded. Please refresh the page and try the sync again.
This means another Workspace Admin made changes to the Workspace while you were attempting to sync.
Why the DESK20 Sync Error Happens in QuickBooks Desktop
The DESK20 error occurs when:
- Multiple Workspace Admins are editing the Workspace at the same time.
- Workspace settings were updated after the page was loaded.
- A sync attempt was made using outdated Workspace data.
The system requires a refresh to ensure you are working with the most recent configuration.
How to Fix the DESK20 Sync Error
- Manually refresh your browser.
- Reopen the Workspace.
- Retry the sync.
How to Retry the Sync in Expensify
- Go to Settings.
- Select Workspaces.
- Select your Workspace.
- Click Accounting.
- Click Sync now.
After refreshing the page, the error should clear and the sync should proceed normally.
FAQ
Does DESK20 Mean the Sync Failed?
Not necessarily. It indicates that the Workspace data changed and the page must be refreshed before retrying.
Can Multiple Admins Cause This Error?
Yes. Simultaneous changes by multiple Workspace Admins can trigger the DESK20 message.
