DESK44 Error in QuickBooks Desktop Web Connector

If you see the error:

DESK44: No export account selected in QuickBooks Desktop configurations. Please create the appropriate account in QuickBooks or choose a different export option.

This means the selected export type in Expensify does not have a compatible account type available in the QuickBooks Desktop Chart of Accounts.

Why the DESK44 Error Happens in QuickBooks Desktop

The DESK44 error occurs when:

• The selected export type requires a specific account type.
• That account type does not exist in QuickBooks Desktop.
• The Workspace export configuration does not have a valid account selected.

Each export type in Expensify requires a compatible QuickBooks Desktop account type.

Option One: Create the Required Account Type in QuickBooks Desktop

Log in to QuickBooks Desktop and create the appropriate account type in the Chart of Accounts, based on your selected export option.

Required Account Types by Export Option

• Vendor Bills must export to an Accounts Payable account.
• Journal Entries must export to:
  • Accounts Payable
  • Other Current Assets
  • Other Current Liabilities
  • Note: Journal Entries can only export to Other Current Liabilities if the report creator is set up as an employee in QuickBooks Desktop, not a vendor.
• Checks must export to a Bank account.
• Invoices must export to an Accounts Receivable account.
• Credit Card transactions must export to a Credit Card account.

After creating the correct account type:

1. In Expensify, go to Settings.
2. Select Workspaces.
3. Select your Workspace.
4. Click Accounting.
5. Click Sync now.
6. Reconfigure the export account if needed.
7. Retry the export.

Option Two: Change the Export Type in Expensify

If you do not want to create a new account in QuickBooks Desktop, you can change the export type.

1. In Expensify, go to Settings.
2. Select Workspaces.
3. Select your Workspace.
4. Click Accounting.
5. Click Configure.
6. Open the Export tab.
7. Change the export type for reimbursable or non-reimbursable expenses.
8. Click Save.

After updating the export configuration, retry the export.

FAQ

Does This Error Mean My QuickBooks Desktop Connection Is Broken?

No. This error typically means a required account type is missing in the Chart of Accounts.

Can I Use Any Account Type for Any Export Option?

No. Each export type requires a specific QuickBooks Desktop account type. If the account type does not match the export method, the export will fail.