NS0748 Export Error in NetSuite Integration

If you see the error:

NS0748: The selected expense category requires a rate in NetSuite. Uncheck ‘Require Rate’ on the expense category in NetSuite to continue.

This means the expense category in NetSuite is configured to require a rate, but Expensify does not pass a rate value during export.

Why the NS0748 Export Error Happens in NetSuite

The NS0748 error occurs when:

• The Require Rate option is enabled on an expense category in NetSuite.
• Expensify exports the expense without a rate value.
• NetSuite blocks the transaction because the rate field is mandatory.

Expensify does not support setting a rate on expense categories during export.

How to Fix the NS0748 Export Error

Step One: Update the Expense Category in NetSuite

1. Log in to NetSuite as an Administrator.
2. Go to Setup.
3. Select Accounting.
4. Click Expense Categories.
5. Locate the expense category used on the report.
6. Click Edit.
7. Uncheck Require Rate.
8. Click Save.

Step Two: Sync the Workspace in Expensify

1. In Expensify, go to Settings.
2. Select Workspaces.
3. Select your Workspace.
4. Click Accounting.
5. Click Sync.

Step Three: Retry the Export

1. Open the report in Expensify.
2. Retry exporting to NetSuite.

Once the Require Rate setting is disabled, the export should complete successfully.

FAQ

Does NS0748 Mean the Category Is Invalid?

No. The category is valid, but the configuration requires a rate value that Expensify does not provide.

Do I Need to Reconnect NetSuite?

No. Updating the expense category setting and running Sync is typically sufficient.