NS0377 Export Error in NetSuite Integration

If you see the error:

NS0377: Your NetSuite role doesn’t have sufficient Expense Report permissions. Update the Expensify Integration role to grant the required access.

This means the NetSuite role used for the Expensify integration does not have the required permissions to export expense reports.

Why the NS0377 Export Error Happens in NetSuite

The NS0377 error occurs when:

• The Expensify Integration role does not have full access to required records.
• Vendor permissions are not set to Full.
• Expense report-related fields are restricted by role configuration.
• NetSuite blocks the export due to insufficient role permissions.

NetSuite requires the integration role to have the correct permissions to create and manage expense-related transactions.

How to Fix the NS0377 Export Error

Step One: Update the Expensify Integration Role in NetSuite

1. Log in to NetSuite as an Administrator.
2. Go to Setup.
3. Select Users/Roles.
4. Click Manage Roles.
5. Locate the Expensify Integration role.
6. Click Edit.
7. Scroll to the Permissions section.
8. Open the Lists tab.
9. Confirm the permission for Vendors is set to Full.
10. Save the changes.

Step Two: Sync the Workspace in Expensify

1. In Expensify, go to Settings.
2. Select Workspaces.
3. Select your Workspace.
4. Click Accounting.
5. Click Sync.

Step Three: Retry the Export

1. Open the report in Expensify.
2. Retry exporting to NetSuite.

Once the required permissions are granted and the Workspace is synced, the export should complete successfully.

FAQ

Does NS0377 Mean My Integration Is Broken?

No. This error indicates a role permission issue in NetSuite.

Do I Need to Reconnect NetSuite?

No. Updating the role permissions and running Sync is typically sufficient.