Connect To Certinia

Certinia (formerly FinancialForce) is a cloud-based financial management solution built on the Salesforce platform. Expensify supports integrations with both Certinia PSA/SRP and FFA versions, allowing you to streamline expense reporting and approvals.

Prerequisites for Connecting Expensify to Certinia

Before connecting Expensify to Certinia, complete the following setup steps:

  1. Install the Expensify bundle in Certinia
  2. Verify Contact Details in Certinia
    • Ensure there is a user and contact in Certinia that matches your primary email in Expensify.
    • Create contacts for all employees who will submit expense reports.
    • Make sure each contact’s email matches their Expensify account email.

How to Connect Expensify to Certinia

  1. Navigate to Settings > Workspaces > Groups > [Workspace Name] > Connections in Expensify.
  2. Click Create a New Certinia (FinancialForce) Connection.
  3. Log in to your Certinia account.
  4. Follow the on-screen prompts to establish the connection.

Additional Setup for PSA/SRP Users

If you are using Certinia PSA/SRP, complete the following additional steps before connecting to Expensify:

1. Configure Permission Controls

  • Go to Permission Controls and create a new permission control.
  • Set yourself (the exporter) as the user.
  • Select the resource (the report submitter).
  • Grant all available permissions.

2. Configure Project Permissions

  • Navigate to Projects > Select a Project > Project Attributes.
  • Enable Allow Expenses Without Assignment.
  • Click Edit and ensure this setting is checked under the Project Attributes section.

3. Set Up Expense Types (SRP Only)

  • Go to Main Menu > + Symbol > Expense Type GLA Mappings.
  • Click New to add and configure expense type mappings.

By following these steps, you’ll successfully integrate Expensify with Certinia, enabling seamless expense reporting and approval workflows.

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