If your business operates in Singapore, you can enable global reimbursements to send international payments from your SGD account. This article walks you through the setup process and required documentation.

Prerequisites

• A verified Singapore-based business bank account
• Workspace currency set to SGD

Singapore Document Requirements

• ✅ Partner Application Form
• ✅ Address verification document
• ✅ Proof of Beneficial Ownership
• ✅ Director/Board Resolution
• ✅ Memorandum & Articles of Association
• ✅ Certified ID & address for all UBOs

Step 1: Connect Your Singaporean Bank Account

1. Go to Settings > Workspaces > [Workspace Name] > Reports.
2. Confirm the workspace currency is set to SGD.
3. Click the Reimbursements tab.
4. Set the reimbursement method to Direct.
5. Click Add business bank account.
6. Select Singapore as the country and confirm the currency is SGD.
7. Fill in your account details and click Save & Continue.

Step 2: Complete the DocuSign Form and Upload Documents

1. Fill out the Global Reimbursement DocuSign form.
2. Submit any required supporting documentation:
   • Proof of Beneficial Ownership
   • Certified ID and address for UBOs
   • Director or Board Resolution
   • Memorandum & Articles of Association
3. Our Compliance Team will review your materials. Additional follow-up may be required.
4. Once the review is complete, our support team will contact you to confirm.

Step 3: Confirm Test Payment

1. Expensify will send a test payment to the bank account: Once sent, our support team will ask you to verify the payment amount.
2. Once the test payment is confirmed, the bank account is verified to use for global reimbursement.

Step 4: Start Reimbursing Internationally

Timeline: ⏳ From the time you submit all requested documentation, it can take up to 3 weeks. We recommend pre-funding your account during this time to prevent reimbursement delays.

Once the bank account is approved for global reimbursement:

1. Go to Settings > Workspaces > [Workspace Name] > Reimbursements.
2. Set the verified SGD bank account as the default reimbursement method.
3. Instruct employees to connect their deposit account:
   • Go to Settings > Account > Wallet.
   • Click Add deposit-only bank account to input their non-SGD account info.

FAQ

What is a UBO?

UBO stands for Ultimate Beneficial Owner—someone who owns 25% or more of the business.

Can we use the account before it’s verified?

Not for live payments. You may pre-fund the account while waiting for verification.

Who should sign the Board Resolution?

It must be signed by your board of directors and identify authorized users for reimbursement activity.