Cancel an ACH Reimbursement
If an ACH reimbursement was processed by mistake or needs to be canceled, a Workspace Admin with access to the verified bank account can cancel it—but only before the funds are withdrawn from the payment account.
Cancel an ACH Reimbursement
To cancel an ACH reimbursement:
- Go to Reports.
- Open the report with the pending ACH reimbursement.
- Click Cancel Reimbursement.
- If you do not see this option, it means the bank has already started transferring the funds, and cancellation is no longer possible.
- Click Cancel Reimbursement again to confirm.
Note: If the reimbursement cannot be canceled within Expensify, you will need to contact your bank directly for assistance.