Employee Onboarding

We maintain various tools to assist with onboarding of your employees. We recommend you share a combination of these to enhance learning and get your company more acquainted with Expensify.

1. Communicate Company Expense Policy

Provide your team with guidelines and rules for the expense reporting process. These details can be shared via internal email, and we also recommend summarizing these on invite (through our customizable welcome message). Details include but are not limited to:

  • Expense categorization directions
  • Company expense rules (max expense age, max expense amount, receipt required amount, etc.)
  • Personal and company credit card policies
  • Report naming policies
  • Reimbursement processes and timing
  • Approval workflows

Best for: Ensuring a smooth roll-out.

2. The Getting Started Page

This is a broad overview of using Expensify for employees, in a step-by-step guide. 

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Best for: Users that prefer step-by-step written directions. The initial view is very simple, with links to detailed feature and terminology definitions.

3. ExpensifyHelp

Your employees can find detailed descriptions of every facet and feature in Expensify on our Help Site. It serves as a great tool in learning about Expensify, becoming familiar with terminology, and setting up features for your company or employee accounts.

Best for: Referencing specific features or processes in Expensify. This is by far the most in-depth of all tools. Feel free to skim, but we find that ExpensifyHelp is most efficient by searching for specific information.

4. Contact our Support Team

If your employees still can’t find the answers they’re looking for, our support team will be more than happy to answer any questions and provide advice. Please use the chat icon shown below at the bottom right hand of the screen to talk to one of our friendly success agents! 

Best for: Getting answers to company specific questions, once you’ve exhausted all of our other documentation.

5. The Expensify Blog

We post pro-tips, best practices, and advice for specific use cases on our blog every week. This serves to optimize the way you and employees use Expensify.

Best for: Keeping up with new features, use cases and expense report best practices.

Still need help?

Our friendly success team is here to help! Send us an email to help@expensify.com and we'll get back to you within 24 hours.